Frequently Asked Questions

MOVING YOUR MACHINERY WITH US
YOUR SAFETY IS OUR PRIORITY


Yes you can. JETLAND is an Australian owned – leading supplier of high strength & heavy duty loading ramps.

That will depend on the height of you truck or trailer bed. See our size and connection guide on the shop page – select any of our ramp range and you will see the guide.

A Series
The ramp rungs angled and suited for rubber tracked machinery.

B Series
The ramp rungs are flat and suited for rubber track and rubber wheels.

C Series
A new model for both rubber track and rubber wheels – The rungs are level with the side rails.  Heavy duty raised tread on serrated rungs to prevent machinery from slipping.

D Series
The ramp rungs are extra heavy duty, bigger and stronger for steel track, rubber pads on steel and also suitable for rubber track or rubber wheeled machinery.

A & B Series – the middle rung is lower than side rail – the machinery can walk between the rails.
C & D Series – The middle rung is flat and in the same level with the side rail – machinery can walk on both the rung and rails.

Our warehouse is located at the Rear of 211-219 Boundary Road Mordialloc Vic 3195.

You can order online or attend our warehouse in Mordialloc.

Give us a call – we can discuss manufacturing ramps to suit your requirements – we have an extensive “in stock” range, but we are constantly expanding our range to meet customer needs.

A: Bank Tranfer
B: Paypal
C: Credit Card
D: ZipPay

We provide free delivery Australia wide – to a commercial address or a selected depot closest to you for pick up. Please click on this link Depot Network to see the closest depot to you.

Generally we cannot arrange delivery to home or farm even if the business registered to that address. We bare the cost of delivery. However, if you are prepared to pay an additional $300 and more importantly you have a forklift or similar to unload the ramps from the delivery truck – we may be able to arrange the delivery after consultation with the transport companies we use.

The transport companies we utilize suggest delivery to a city address is 2-3 business days or a country address 3-7 business days.

Yes, we are situated in the warehouse at the rear of 211-219 Boundary Road, Mordialloc Victoria 3195. Please call Jimmy on 0420815988 if you want to arrange pick-up.

All orders leave our factory and warehouse in brand new undamaged condition. Please contact us immediately if ramps are damaged during transit. Please take photographs of any damage and email them to us, as we need to report damage to our insurer, Transport Company, and warehouse. Our ramps come with guarantees that cannot be excluded under the Australian Consumer Law. WE HAVE 100% CONFIDENCE IN OUR PRODUCTS AND ALL LEGAL JARGON ASIDE – IF YOU DON’T TELL US – WE CAN’T FIX IT!!! Please contact us so we can rectify the issue. We will either repair or replace or refund you – excluding original delivery costs.

We offer 12 months warranty on our heavy duty loading ramps under Australian Consumer Law. It is imperative that safety and handling procedures are followed – not only for the safety aspect – but improper use and handling will void your warranty.

The load capacity listed for the ramps must not be exceeded.
Ensure your ramps are the correct length.
Ensure the ramp is properly connected to the trailer or vehicle.
The ramp feet must be placed on solid, even ground.
Ensure the ramp rungs are clean, free of mud, stones, and rubble.
The loading angle of the ramps is ideal at 16.5°.
Ensure that the ramps are lined up with the wheels or tracks of the plant being loaded or unloaded.
Use seatbelts if provided when loading and unloading.
To protect ramps – rubber matting must be used when loading steel tracked machines.